Tess Safe and Trained

Providing Chapter 8, traffic management, security, safety and compliance training.

Conflict Resolution

OUR CONFLICT RESOLUTION COURSE COVERs:

Safe and Trained are experienced at supporting your business and its people deal with conflict incidents. In addition to this, it provides participants of our courses with the skills and confidence to deal with conflict resolution.

Our current conflict resolution training programme explores and covers:

  • models that describe the phases of conflict
  • provides an opportunity for you to reflect back on incidents your people have experienced (directly or indirectly)
  • apply the model to that incident
  • practical steps and techniques

Your people will learn how to use a model & strategy that describes the phases of an incident of difficult or aggressive behaviour, and then apply that model to past and future experiences of incidents. This enables people to take charge of the situation and have a safe and empowering method to deal with the incident; ultimately then de-escalating the aggressive or difficult behaviours displayed.

The training can also be used in a programme on conflict resolution responses when dealing with violence. These “dealing with people” skills are essential for anyone who works for, with and is responsible to others.

Course length: 16 hours / 2 days.

Course availability: We are able to run this course at our own training facility in Northampton. Alternatively we can deliver the course at client premises. We run courses from a wide number of locations throughout the UK.

Course booking: To book this course please call (01604) 210 500 or email [email protected]

WHY CHOOSE SAFE AND TRAINED?

  1. We have a team of specialised trainers, experienced at training in a wide array of business industries for a fresh and flexible approach.
  2. Our training is fun and interactive; with 95% of learners describing our training as ‘Fun and Informative’.
  3. We are experienced at what we do; therefore meaning your business and people get the training they need, at the right level.
  4. Your business will have a dedicated course co-ordinator to help you with the training, both booking and implementation.
  5. Our after-care team ensure that all learners and our clients are happy with the training, to ensure course satisfaction.

 

OUR SECURITY COURSES

Critical Incident Debriefing

Critical Incident Debriefing

CSAS Course

CSAS

Physical Intervention thumbnail

Physical Intervention

Security Guarding Training

Security Guarding Training

RSAS

Testimonials

Excellent
Based on 272 reviews
Tech Genie
Tech Genie
27/04/2023
Excellent experience. The tutor Mark Swales did an excellent work with the business dynamics course and the course was very engaging. Thank you.
Steve Mcvey wholesaletoretail #stevemcveyfre
Steve Mcvey wholesaletoretail #stevemcveyfre
27/04/2023
Fantastic Mark Swales or Swazz great course
KHTJ
KHTJ
27/04/2023
Just completed The Business Dynamics course with Mark Swales. Highly informative and well delivered! I would definitely recommend it if you have any interest in this growing field. Kenelm Kenelm James
Debbie Harrickie
Debbie Harrickie
27/04/2023
Before this course other than my own social media I did not really look at how social media plays a huge part in businesses
Busola Olaoti
Busola Olaoti
21/04/2023
I think it a good atmosphere but there is need to have fridge and microwave so as the the trainees would be able to preserved there food . Apart from that nice location,great atmosphere, clean,well mannered security staffs and chefs were really lovely
Oscar Ughoro
Oscar Ughoro
21/04/2023
Grate teacher and learning style that helped others and myself.
Sara Gow
Sara Gow
22/03/2023
I have thoroughly enjoyed my pre apprenticeship session today, Rod was hilarious and made us all feel relaxed. Jamie was incredibly knowledgeable, challenged us to think outside the box and I am very excited for the next session. Thank you both for a great day!!
Hannah Willetts
Hannah Willetts
22/03/2023
Fabulous taster session today with Rod & Jamie. It made me think a lot about the way I approach certain things during my personal life along with my role within the business. I’ll look forward to my future session and my overall learning while on the apprenticeship program. Thank you to everyone involved!
Belinda Hartshorn
Belinda Hartshorn
22/03/2023
Brilliant training session, really made me think about my approach to leadership. Looking forward to the full apprenticeship.
sunita jhutie
sunita jhutie
22/03/2023
It was great day! It gave me time to reflect on what I currently do and what areas I need to improve on. Looking forward to starting the course

Get In Touch with Safe and Trained

Address

28 Queensbridge, Rushmills, Northampton, NN4 7BF

Phone No:
(01604) 210 500
Email:

[email protected]

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