Tess Safe and Trained

Providing Chapter 8, traffic management, security, safety and compliance training.

Conflict Resolution

OUR CONFLICT RESOLUTION COURSE COVERs:

Safe and Trained are experienced at supporting your business and its people deal with conflict incidents. In addition to this, it provides participants of our courses with the skills and confidence to deal with conflict resolution.

Our current conflict resolution training programme explores and covers:

  • models that describe the phases of conflict
  • provides an opportunity for you to reflect back on incidents your people have experienced (directly or indirectly)
  • apply the model to that incident
  • practical steps and techniques

Your people will learn how to use a model & strategy that describes the phases of an incident of difficult or aggressive behaviour, and then apply that model to past and future experiences of incidents. This enables people to take charge of the situation and have a safe and empowering method to deal with the incident; ultimately then de-escalating the aggressive or difficult behaviours displayed.

The training can also be used in a programme on conflict resolution responses when dealing with violence. These “dealing with people” skills are essential for anyone who works for, with and is responsible to others.

Course length: 16 hours / 2 days.

Course availability: We are able to run this course at our own training facility in Northampton. Alternatively we can deliver the course at client premises. We run courses from a wide number of locations throughout the UK.

Course booking: To book this course please call (01604) 210 500 or email [email protected]

WHY CHOOSE SAFE AND TRAINED?

  1. We have a team of specialised trainers, experienced at training in a wide array of business industries for a fresh and flexible approach.
  2. Our training is fun and interactive; with 95% of learners describing our training as ‘Fun and Informative’.
  3. We are experienced at what we do; therefore meaning your business and people get the training they need, at the right level.
  4. Your business will have a dedicated course co-ordinator to help you with the training, both booking and implementation.
  5. Our after-care team ensure that all learners and our clients are happy with the training, to ensure course satisfaction.

 

OUR SECURITY COURSES

Critical Incident Debriefing

Critical Incident Debriefing

CSAS Course

CSAS

Physical Intervention thumbnail

Physical Intervention

Security Guarding Training

Security Guarding Training

RSAS

Testimonials

Excellent
Based on 336 reviews
Anthony McDonald
Anthony McDonald
10/11/2023
Top class Trainer, would greatly recommend!. I’d Greatly appreciate and valueued the time training with my trainer Neil during the CSAS/RSAS course, he had great subject knowledge and experience which helped to aid my understanding of the course. Felt that I was well supported and encouraged throughout cours, great use of training materials and power points kept all students interested and engaged would greatly recommended Neil as he was instrumental in getting us though this course.
Hibbah Khan
Hibbah Khan
10/11/2023
The CSAS/RSAS course was Extremely useful. The way it was delivered was quite engaging and gained knowledge which will be useful during the job role. The trainer, Neil Richards was very professional.
Alexander Mendoza
Alexander Mendoza
10/11/2023
Neil makes the course fun and engaging. He doesn’t hesitate to provide support when asked. He helps with applying the theory in practical ways. Amazing and would recommend him.
iftikhar hussain
iftikhar hussain
10/11/2023
Neil Richards who delivered our course did an excellent job in teaching us. I believe this course will have a positive impact for my job.
Ricardo Da Silva
Ricardo Da Silva
20/10/2023
Neil was a very good trainer & instructor for our CSAS/RSAS training, making the work load of the course training feel less intense than it was. Very friendly and approachable manner, allowing us to get all question answered and able have enough capacity to pass the final assessment. Thank you Neil and Tess group
Karl John
Karl John
20/10/2023
Interesting learning experience to acquire new skills to support the existing skills for the role of TSE . Great module well put togather and delivered in a active and engaging manner. The course trainer was equipped with different layers of skill and knowledge to deliver what could be a strenuous course in a professional way.
Conor
Conor
20/10/2023
The 5 day Csas, Rsas course was very interesting. Neil was very helpful and made the whole group feel comfortable and confident. He made everyone want to engage and take part.
Florina Murad
Florina Murad
20/10/2023
The CSAS/RSAS course was very good and I am more confident in doing my role now. The trainer, Neil, delivered the course very well he was very patient and very helpful with our journey.
Taiwo FAYEMI
Taiwo FAYEMI
20/10/2023
The training was enjoyable not overwhelming even though it was only a week. The trainer make easy for us take something from course. Overall it was great.
Chris Kenyon
Chris Kenyon
20/10/2023
Completed CSAS course with trainer Neil for my organisation. Heavy content but delivered incredibly well and supported throughout in learning. Great job 👏

Get In Touch with Safe and Trained

Address

28 Queensbridge, Rushmills, Northampton, NN4 7BF

Phone No:
(01604) 210 500
Email:

[email protected]

Scroll to top